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Some systems are experiencing issues.

Technical Support

Example

Pinned on top 3 hours ago —
Reported

SysEleven Status

Thank you for visiting our status page. We understand the importance of reliable service, and we're dedicated to keeping you informed about any potential disruptions. This page provides a detailed overview of our system health, including current incidents, scheduled maintenance, and historical performance data. We strive for transparency and will provide timely updates as situations evolve. If you experience service impacts or performance issues please do not hesitate in contacting our Technical Support or visit our Support Site.

  • Technical Support

    Last updated 2026-04-23 14:15:01

    Information regarding availability of our Technical Support, Helpdesk Portal, public documentation and status page.

  • MetaKube - Control Plane Services

    Last updated 2026-04-23 14:15:01

    Operational

    MetaKube - Control Plane Services in SysEleven Stack of all regions e.g. api-server, etcd, controller manager...

  • IAM - Identity and Access Management

    Last updated 2026-04-23 14:15:01

    Operational
  • SysEleven Login

    Last updated 2026-04-23 14:15:01

    Operational

    Single Sign-On by SysEleven

  • DevOps Platform

    Last updated 2026-04-23 14:15:01

    Operational
  • Portal

    Last updated 2026-04-23 14:15:01

    Operational
  • Dashboard - alloy

    Last updated 2026-04-23 14:15:01

    Operational
  • Database as a Service API

    Last updated 2026-04-23 14:15:01

    Operational
  • MetaKube Dashboard and API

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - Horizon

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - Identity API

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - Secrets API

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - Designate DNS API

    Last updated 2026-04-23 14:15:01

    Operational
  • DBaaS - Database as a Service

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - API

    Last updated 2026-04-23 14:15:01

    Operational
  • Compute

    Last updated 2026-04-23 14:15:01

    Operational
  • Network

    Last updated 2026-04-23 14:15:01

    Operational
  • Block Storage

    Last updated 2026-04-23 14:15:01

    Operational
  • Object Storage (S3)

    Last updated 2026-04-23 14:15:01

    Operational
  • MetaKube - Cluster Nodes

    Last updated 2026-04-23 14:15:01

    Operational
  • OaaS - Observability as a Service

    Last updated 2026-04-23 14:15:01

    Operational
  • DBaaS - Database as a Service

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - API

    Last updated 2026-04-23 14:15:01

    Operational
  • Compute

    Last updated 2026-04-23 14:15:01

    Operational
  • Network

    Last updated 2026-04-23 14:15:01

    Operational
  • Block Storage

    Last updated 2026-04-23 14:15:01

    Operational
  • Object Storage (S3)

    Last updated 2026-04-23 14:15:01

    Operational
  • MetaKube - Cluster Nodes

    Last updated 2026-04-23 14:15:01

    Operational
  • OaaS - Observability as a Service

    Last updated 2026-04-23 14:15:01

    Operational
  • MetaKube - Cluster Nodes

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - API

    Last updated 2026-04-23 14:15:01

    Operational
  • Compute

    Last updated 2026-04-23 14:15:01

    Operational
  • Network

    Last updated 2026-04-23 14:15:01

    Operational
  • Block Storage

    Last updated 2026-04-23 14:15:01

    Operational
  • Object Storage (S3)

    Last updated 2026-04-23 14:15:01

    Operational
  • MetaKube - Cluster Nodes

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - API

    Last updated 2026-04-23 14:15:01

    Operational
  • Compute

    Last updated 2026-04-23 14:15:01

    Operational
  • Network

    Last updated 2026-04-23 14:15:01

    Operational
  • Block Storage

    Last updated 2026-04-23 14:15:01

    Operational
  • Object Storage (S3)

    Last updated 2026-04-23 14:15:01

    Operational
  • MetaKube - Cluster Nodes

    Last updated 2026-04-23 14:15:01

    Operational
  • OpenStack Cloud - API

    Last updated 2026-04-23 14:15:01

    Operational
  • Compute

    Last updated 2026-04-23 14:15:01

    Operational
  • Network

    Last updated 2026-04-23 14:15:01

    Operational
  • Block Storage

    Last updated 2026-04-23 14:15:01

    Operational
  • Object Storage (S3)

    Last updated 2026-04-23 14:15:01

    Operational

Planned Maintenance

No maintenances are currently planned.

Past Maintenance

Network Interconnect DUS - BLU

6 days ago —
Complete
6 days ago —

Affected Components: Network, regions DUS, BLU

We will be performing scheduled maintenance on our redundant network connection between the DUS and BLU data center regions.

Customer Impact during the Maintenance:
No customer impact is expected. While the specific link will be taken offline for the duration of the maintenance, all traffic will be automatically routed via redundant paths to ensure continuous service.

Customer Actions:
Please inform us if you notice any irregularities

Network Interconnect HAM - BLU

1 week ago —
Complete
1 week ago —

Affected Components: Network, regions HAM, BLU

We will be performing scheduled maintenance on our redundant network connection between the HAM and BLU data center regions.

Customer Impact during the Maintenance:
No customer impact is expected. While the specific link will be taken offline for the duration of the maintenance, all traffic will be automatically routed via redundant paths to ensure continuous service.

Customer Actions:
Please inform us if you notice any irregularities

MetaKube Platform

2 weeks ago —
Complete
2 weeks ago —

Affected Components: MetaKube Platform, all regions

  • Scheduled maintenance of the MetaKube platform in all regions
  • Small update to MetaKube infrastructure

Customer Impact during the maintenance:

  • Short interruptions (<5min) of the control plane possible (e.g. controller-manager, scheduler), but not API
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
Technical Support
3 hours ago —
Reported

Investigating

5 hours ago —

Currently investigating.

3 hours ago —

Lorem Ipsum

Today - 23.04.2026

Technical Support

Example

Pinned on top 3 hours ago —
Reported

Past Incidents